Exploring the Top 10 Logistics Companies in Kolkata 2024

  • Tejal Patel

  • 6.12.23

This year marks a pivotal year for all logistics companies in Kolkata, a city that has long been a nexus for trade and transport. These companies are not just part of Kolkata’s commercial landscape; they are at the forefront, driving innovation and efficiency in the logistics sector.

Kolkata’s Logistics Landscape!

Kolkata isn’t just another dot on the map; it’s a logistics lifeline for Eastern India. It stands as a pivotal link in India’s logistics network, serving as a critical gateway for trade and commerce. Its strategic geographical position enhances its capacity to act as a conduit for goods, connecting various parts of India and neighbouring countries.

In 2023, we’re not just talking about growth; we’re witnessing a logistics revolution in Kolkata. This year marks a significant leap, with the city’s Industrial and Logistics (I&L) sector poised to hit a five-year high, reaching an impressive supply of approximately 5.2 million square feet​​​​. That’s not just growth; that’s a logistics leap!

The Leading Lights – Top 10 Logistics Companies in Kolkata

1. ShipZip

Established in 2019

ShipZip is a trusted logistics marketplace and service provider, that aims to fuel innovative growth through technology in the highly unorganized logistics market across India. The company specializes in services specifically curated for E-Commerce, Omnichannel, Retail, FMCG, and Quick-Commerce sectors. This focus has led to higher intensity in supply chain optimization and scaling businesses to new heights.

As a reliable logistics marketplace, ShipZip offers a suite of services geared toward fostering company growth. Its hallmark lies in a customer-centric approach, a robust network, and adaptability to ever-evolving market dynamics. Renowned for operational excellence and swift shipment deliveries, ShipZip is swiftly gaining acclaim for its ingenious logistics strategies.

Services Offered by ShipZip

  • Delivery As Service

Our Delivery-as-a-Service for both B2B and B2C ensures seamless first-mile pickup and last-mile deliveries. Using our versatile fleet of vans and bikes, we collect orders from your distribution centre and swiftly deliver them to your customer’s doorsteps, guaranteeing timely order fulfilment with care and reliability.

  • Mid Mile/Full Truck Load 

Our Mid Mile solution provides express and non-express Full Truck Load (FTL) services. With our fleet of Light Commercial Vehicles (LCV) and Open Trucks (HCV), we optimize inventory flow and manage large-scale shipments between your Fulfillment Center (FC) and Distribution Center (DC) for an efficient supply chain.

  • Distribution As a Service

Simplify your distribution network with our Distribution-as-a-Service solution. From sorting to delivery through our cross-docking network, we efficiently reach customers across various tiers, handling tracking, returns, Cash on Delivery (COD), and Proof of Delivery (POD) in our zero-inventory warehouse.

2. DP World

Established in 2005

DP World, based in Dubai, UAE, is a global player in logistics with a strong presence in cargo logistics, port terminal operations, maritime services, and free trade zones. It operates 82 marine and inland terminals in over 40 countries, handling about 10% of global container traffic, and has expanded its operations through strategic acquisitions.

Services Offered: Cargo logistics, port terminal operations, maritime services, free trade zones, global terminal management, significant container traffic handling, & strategic expansions.

3. BlueDart

Established in 1983

BlueDart is a leading courier and integrated express package distribution company in South Asia, renowned for its reliable express air and logistics services. Operating across 220 countries, it has a significant presence in domestic and international markets, providing critical logistics solutions.

Services Offered: Express Deliveries, Next-day Domestic Priority delivery, International Service, Charter, Interline, Smart Box & others.

4. Delhivery

Established in 2011

Delhivery is an innovative Indian logistics and supply chain company, offering extensive services from fulfilment centres, sort centres, and delivery points. It supports about two-thirds of its revenue through third-party logistics and delivery services, predominantly to e-commerce companies.

Services Offered: Fulfillment centres, Sort centres and delivery points, Two-thirds revenue from third-party logistics, Support predominantly to e-commerce companies

5. SafeExpress

Founded in 2002

SafeExpress is a leader in the Indian logistics sector, specializing in secure logistics solutions and emphasizing the safe handling of sensitive and fragile goods. The company is known for its robust safety protocols and reliable service across diverse industries.

Services Offered: Express Distribution Surface/Air, Stock2Shelf, Special Delivery, Reverse Logistics, & other individual services.

6. VRL Logistics

Founded in 1976

One of India’s largest logistics and transport companies, VRL Logistics boasts a vast fleet and provides comprehensive services in the logistics sector. The company’s operations span across the country, delivering both goods and passenger transportation services with a focus on safety and efficiency.

Services Offered: General Parcel, Courier Service, Full-Truck Load & other services.

7. TCI Express

Founded in 1996

Specializing in express delivery services, TCI Express is recognized for its prompt and reliable logistics solutions, serving a wide array of industries. The company leverages technology and a widespread network to ensure timely deliveries and operational excellence.

Services Offered: Surface Express, Domestic Express, International Air Express, Rail Express, E-commerce, C2C Express, Cold Chain Express.

8. DTDC

Founded in 1990

DTDC has evolved into one of India’s most trusted courier and logistics companies, with a substantial global footprint. It offers a diverse range of logistics and courier services, underpinned by a strong commitment to quality and customer service.

Services Offered: Express Parcels, International Shipments, Integrated E-commerce Logistics, & other specific industry solutions.

9. E-Com Express

Established in 2012

E-Com Express is a key logistics solutions provider to the Indian e-commerce industry, using advanced technology to offer end-to-end logistics services. The company is known for its scalable and customizable logistics solutions, enhancing the delivery experience for e-commerce customers.

Services Offered: Shipping Services, Fulfilment Services, Ecom Magnum, & other Digital Services.

10. Shadowfax

Established in 2015

Shadowfax is a technology-driven logistics platform, known for its rapid and versatile delivery services, especially in the food, e-commerce, and pharmacy sectors. The company’s tech-enabled approach ensures efficient last-mile delivery solutions for a range of businesses.

Services Offered: Instant and retail Deliveries, store pickup, E-commerce Forward and reverse, & other services.

Choosing the Right Logistics Company: Factors to Consider

Selecting the right logistics partner involves a holistic evaluation process. It hinges on several crucial elements:

Choosing the Right Logistics Company Factors to Consider

➡ Service Range

A comprehensive service range ensures that the logistics company can accommodate various shipping needs such as express deliveries, freight forwarding, warehousing, and specialized handling of specific goods. A diverse service range indicates versatility and the capability to handle diverse customer requirements efficiently.

➡ Track Record

Assessing a logistics company’s track record involves reviewing its performance history, reliability, on-time delivery rates, and customer satisfaction. A positive track record is indicative of consistency, reliability, and the ability to meet commitments.

➡ Cost

Understanding the logistics company’s pricing structure is essential. Competitive shipping costs that align with your budget without compromising service quality are crucial. Cost-effectiveness should be balanced with the level of service offered.

➡ Geographical Coverage

A logistics partner with a broad geographical coverage can provide wider reach and accessibility to various regions. A company with a well-established network can ensure seamless transportation and distribution of goods to different locations.

➡ Technology & Innovation

Advanced technology adoption reflects efficiency and accuracy in logistics operations. Features like real-time tracking, inventory management systems, and innovative solutions signify a logistics company’s commitment to staying updated and improving service quality.

➡ RTO Percentage

The Return to Origin (RTO) percentage measures the rate of undelivered or returned shipments. A lower RTO percentage suggests better delivery accuracy and minimized operational costs related to returns.

➡ Efficient Returns Management

Effective management of returns is crucial for customer satisfaction. A logistics company that offers streamlined and customer-friendly return processes contributes to a positive consumer experience.

➡ Customer Service

Responsive and supportive customer service is vital. A logistics partner with excellent customer service ensures prompt issue resolution, clear communication, and assistance throughout the shipping process.

➡ Scalability & Growth Potential

A logistics provider capable of scaling operations according to your business growth is advantageous. Flexibility and the ability to adapt to changing needs indicate a partner ready to grow alongside your business.

➡ Compliance & Certifications

Adherence to industry regulations, certifications, and compliance standards showcases a logistics company’s commitment to quality, security, and ethical practices. Certifications like ISO, GMP, or customs clearances are indicators of reliability and professionalism.

Why Choose ShipZip as Your 3PL Partner?

ShipZip’s scalable, tech-driven, and customer-focused approach offers innovative solutions, cost efficiency, and tailored services. It is the perfect choice for optimising and streamlining your logistics and supply chain operations.

Why Choose ShipZip, a logistics company in Kolkata, as Your 3PL Partner

Tech-Driven Efficiency

Leveraging advanced Transportation Management Systems (TMS) and last-mile delivery apps, we simplify supply chains and ensure transparent operations. Our agile model provides 24*7 on-demand transportation services, deploying your chosen vehicle within six hours.

Lean CAPEX & OPEX

Achieve significant cost savings without compromising quality. ShipZip’s lean CAPEX and OPEX approach ensures cost-efficiency while facilitating geographical expansion, enabling effortless entry into new markets and scaling operations.

Customized Solutions

Tailored logistics services designed to fit your unique business model and requirements. ShipZip prioritizes your Standard Operating Procedures (SOPs) and customer deliverables, ensuring a seamless synergy between your needs and our services.

Seamless Business Integration

Our operations prioritize your SOPs and customer deliverables, ensuring a seamless synergy between your requirements and our services. We integrate seamlessly, ensuring a streamlined collaboration between ShipZip and your business.

Conclusion

In Kolkata’s thriving logistics sector, the Top 10 Logistics Companies in Kolkata stand as pillars of efficiency and innovation. Each company brings unique strengths and specialized services, contributing to the city’s logistics revolution. With their diverse offerings and commitment to excellence, these companies redefine supply chain solutions and drive Kolkata’s logistics landscape towards unprecedented growth and efficiency.